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We operate out of a shared commercial local kitchen, Orlando Caterers & Commissary, located at 1322 25th Street, Orlando, FL 32805.
We offer daily pick up hours for pre-orders only and welcome you to schedule your order for pick up. Otherwise, we offer delivery throughout Orlando between the hours of 12:00 – 8:00 PM.
We offer local delivery, which is free within 5 miles. 6 or more miles will include a $15 delivery fee. You can also pick your order up. We will provide directions with order receipt.
Each board is thoughtfully handcrafted, then wrapped securely in cellophane and tied with a ribbon for travel. A personalized note can be added to the package upon request.
You have three options when buying a board. We offer bio-degradable, disposable palm leaf boards at no charge. Or you have the option of renting a board. Board rental: if you rent a board, it is an additional $20 fee. If the board is rented for local delivery, please return within 4 days of delivery. If the board is not returned within that period, we will consider it purchased and there will be an additional fee included, which will vary depending on the size of the board. This additional fee is located in the dropdown when you select your board option. For the larger boards it is normally an additional $60. For medium and smaller boards, $40. But if you return it within 4 days, you can avoid this fee altogether.
We are happy to work with you to customize your charcuterie experience. We schedule a 20 minute phone consult once you fill out and submit your custom order form and provide us with an overview of your event or concept. Once we talk through all the details, we will email you a custom quote within 24 hours. The quote will be good for 30 days from receipt.
Yes. We are licensed, permitted, insured and food safety certified. Under Florida state law, we operate out of a commercial kitchen space called Orlando Caterers & Commissary, which we share with other food-based businesses here in Orlando.
Absolutely! Upon request, we can remove any allergen and replace it with fresh or dried fruits PLEASE NOTE: WE ARE NOT AN ALLERGY OR NUT FREE FACILITY! Cross contamination can STILL occur. Please be advised! Therefore, we do not accommodate severe allergies.
Our boards come ready to dig in. We recommend enjoying your order as soon as possible. Items are perishable. If you are unable to enjoy your charcuterie immediately, please store your board in the fridge while covered to preserve freshness. Boards should not be left out at room temperature for more than 4 hours. After this 4 hour unrefrigerated period, please discard. Certain items could pose a choking hazard. We do not advise storing an uneaten charcuterie board for more than 24 hours in order to preserve freshness.
Yes! Please put all boards in fridge until you are ready to enjoy. Our cheese, meats and fruit boards can handle being in the fridge overnight. However, we cannot guarantee all items as some flowers/or garnish sometimes wilt depending on the moisture levels in your refrigerator. Every board is wrapped up to ensure safe delivery and to help safeguard from drying or too much moisture. We do however recommend taking all cheese & charcuterie boards out an HOUR before serving for optimal and delectable flavors! Crudité boards are meant to be served that day and we do not recommend storing overnight.
We recommend placing your order as far in advance as possible (minimum of 48-hour notice) as we do sell out. On rare occasions, we can accommodate last minute orders but it will depend on how booked we are that day. There is an additional fee for same and next day orders, which we will share with you if same or next day order is approved.
We can only accept cancellations the same day the order is placed. All boards are made to order and we stop accepting other orders once we are booked. Therefore, after that 24-hour period, we will not be able to refund the order. Any cancellation made can not be refunded or credited. For larger events and custom orders, cancellations require a minimum 10-day notice in order to receive a partial refund. Please note, initial deposits are non-refundable. This is applied to all custom events, workshops and orders and covers service related to the booking, sourcing, and execution of your event. This includes (but is not limited to) processing, customization, and admin-related costs.